Frequently Asked Questions

1. What is the NDIS?

The NDIS, or National Disability Insurance Scheme, is an Australian government initiative that
provides support and funding to people with permanent and significant disabilities. At Nation Care,
we're here to guide you through the NDIS process and provide the support you need. Contact us to
learn more about how we can assist you.

2. Who is eligible for the NDIS?

To be eligible for the NDIS, you must be under the age of 65, have a permanent and significant
disability, and require support with everyday activities. If you're unsure about your eligibility, don't
hesitate to reach out to us at Nation Care for assistance.

3. How do I apply for the NDIS?

You can apply for the NDIS by filling out an access request form, which is available on the NDIS
website or by contacting the National Disability Insurance Agency (NDIA) directly. If you need help
with your application or have any questions, our team at Nation Care is here to support you every
step of the way.

4. What supports and services does the NDIS provide?

The NDIS provides funding for a wide range of supports and services, including personal care,
therapy, assistive technology, home modifications, and community participation activities. At Nation
Care, we offer a comprehensive range of NDIS services tailored to your individual needs. Contact us
to explore how we can assist you.

5. How is my NDIS plan developed?

 Your NDIS plan is developed through a collaborative process between you, your family or carers,
and an NDIS planner. Together, we'll identify your goals, needs, and aspirations, and develop a plan
to support you in achieving them. Contact us at Nation Care to begin the planning process and
discover how we can help you reach your goals.

6. Can I choose my own service providers under the NDIS?

Yes, at Nation Care, we believe in choice and control. You have the freedom to choose your own
service providers, including us as your trusted NDIS provider. Contact us today to learn more about
our services and how we can support you on your NDIS journey.

7. How often will my NDIS plan be reviewed?

NDIS plans are typically reviewed annually to ensure that they continue to meet your changing
needs and goals. If you have any questions about plan reviews or need assistance with your plan,
don't hesitate to contact us at Nation Care for support and guidance.

8. What happens if I'm not happy with my NDIS plan?

 If you're not satisfied with your NDIS plan, you have the right to request a review or lodge an
appeal with the NDIA. Our team at Nation Care is here to help you navigate the process and advocate
for your needs. Contact us for assistance with your plan review or appeal.

9. Can I access the NDIS if I already receive disability support from another provider?

Yes, you may still be eligible for the NDIS even if you currently receive disability support from
another provider. Contact us at Nation Care to discuss your eligibility and learn how we can
complement your existing supports.

10. Is the NDIS available in all areas of Australia?

Yes, the NDIS is being rolled out across all states and territories of Australia. Our team at Nation
Care operates in various regions, and we're here to support you wherever you are. Contact us to find
out how we can assist you in your area.

11. Can I access the NDIS if I have a mental health condition?

Yes, the NDIS provides support for people with psychosocial disabilities, including mental health
conditions, if the condition significantly impacts their ability to participate in daily activities. If you
have any questions about accessing support for a mental health condition, don't hesitate to reach
out to us at Nation Care.

12. Can I receive support from the NDIS if I'm over the age of 65?

Unfortunately, the NDIS is only available to individuals under the age of 65. However, if you're
over 65 and need support, our team at Nation Care can provide information about alternative
support options available to you. Contact us for assistance in exploring your options

13. Are there any costs associated with the NDIS?

While there are no costs to apply for the NDIS, participants may be required to contribute to the
cost of their supports based on their income and ability to pay. If you have questions about NDIS
costs or funding, don't hesitate to contact us at Nation Care for clarification and assistance.

14. Can I use NDIS funding to pay for disability-related equipment and aids?

 Yes, the NDIS provides funding for assistive technology and aids that are necessary to support you
in your daily life. If you need assistance with accessing assistive technology or aids through the NDIS,
our team at Nation Care is here to help. Contact us to discuss your needs and learn how we can assist
you.

15. Can I use NDIS funding for travel expenses related to my disability?

Yes, the NDIS provides funding for reasonable travel expenses related to your disability, such as
transport to attend medical appointments, therapy sessions, or community activities. If you need
assistance with accessing travel support through the NDIS, contact us at Nation Care for guidance
and support.

16. Can I receive support from the NDIS if I'm already receiving support from another government program?

Yes, you may still be eligible for the NDIS even if you're receiving support from another
government program, such as Centrelink or Veterans Affairs. If you're unsure about your eligibility or
have questions about accessing NDIS support alongside other government programs, contact us at
Nation Care for assistance.

17. Can I change my NDIS plan if my needs change?

Yes, you can request a review of your NDIS plan at any time if your circumstances change or if
you're not happy with your current plan. Our team at Nation Care can help you navigate the plan
review process and ensure that your plan continues to meet your needs. Contact us for assistance
with updating your NDIS plan.

18. Can I access the NDIS if I have a disability but am not an Australian citizen?

To be eligible for the NDIS, you must be an Australian citizen, permanent resident, or hold a
protected Special Category Visa. If you have questions about NDIS eligibility or need assistance with
your application, contact us at Nation Care for support and guidance.